Adult Clinical Care

The quality of care provided to our clients is of the utmost importance to us – and we know it’s crucial to them and their families too. That’s why everything we do is focused around ensuring our care is safe, effective, and of the highest quality.


That begins with bringing on board the most promising candidates who are passionate about making a difference in the care sector; ensuring their skills and knowledge are honed at our CPD-accredited in-house Training Academy; and assessing competency in all clinical tasks as well as providing ongoing training to ensure our care remains of the highest standard at all times.

FAQs

Frequently Asked Questions

Because we are clinically-led, we are specifically accredited to provide training across a whole range of clinical skills which help improve our clients’ quality of life. Many of our clients rely on respiratory support, such as ventilation or a tracheostomy, meaning we are experts in ensuring our team can provide the full range of care needed for them – including equipment changes, identifying and acting when there’s an issue, cough assist and all other airway management.

We train our staff to provide a range of gastronomy clinical care for our clients who rely on gastrointestinal nutrition such as PEGs or JEJs; and we’re also there to support with all bladder and bowel needs, including manual evacuation and catheter care.

This is by no means a comprehensive list of the types of clinical need that we can train and provide care around – so please do get in touch for more details about our capability and capacity.

There are an extensive number of conditions which we are able to support clients with, and the nature of our Training Academy means we can efficiently and effectively train care teams to support with the client’s specific conditions. The Academy, and our packages themselves, are led by nurses with an extensive breadth and depth of knowledge and clinical experience.

The range of conditions we are equipped to support with is exhaustive, examples of which include:

  • Acquired Brain Injury
  • Cerebral Palsy
  • Huntington’s Disease
  • Locked-In Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Spinal Cord Injury

Following the successful assessment and mobilisation of each care package, our clients are allocated a dedicated regional Operations Manager who oversees the delivery of the package. In addition, each client has a Nurse Manager whose responsibility is around the clinical competency of each staff member involved in their care, including ongoing training.

Our Rapid Response team work across the country to ensure that any short-time or urgent changes are accommodated efficiently and effectively, and also to assist with discharge from hospital and the set-up of new packages where needed. This team is specially trained to deal with a wide range of clinical needs, to ensure they are able to work with all clients alongside their regular assigned care team.

Working to CQC requirements, we involve clients and their families in decisions around their care at all times – providing support which is centred around their individual needs and requirements.

Need Our Support?

Get in touch

Whether you’re a commissioner or loved one, we’ll talk through the person’s needs.

Assessment

We’ll complete a thorough assessment to personalise their care package.

Staff training

Their care team will receive client-specific training at our nurse-led Academy.

Receive care

We’ll then place them in a suitable property and begin delivering care.