Mental Health

Our clinical and operations teams work in partnership to deliver the highest-quality care to adults with high-level mental health needs. Each of our clients has staff ratios ranging from 1:1 to 4:1, depending on their assessed requirements.

We work alongside trusted property partners so that clients can live within the community, in a home they can call their own. Staff provide person-centred care with tailored activities to suit the individual’s interests and life goals. We develop close relationships with each person’s wider clinical team as well as their loved ones, to ensure we meet and exceed expectations at all times.
FAQs

What Our Clients Say About Us

Our service is very much set up to support those with high-acuity mental health issues, which cause considerable symptoms and/or challenging behaviours. We also work with individuals who have dual or multiple diagnoses – for example, they may have a mental health diagnosis plus a learning disability, autism or ADHD. The overall aim is to enable the person to live well in the community, rather than being resigned to a long-term placement in an inpatient setting, or even ending up in a forensic setting.

Most of our clients come to us after numerous failed placements, or from an inpatient setting such as a mental health ward. By providing a thorough assessment ahead of their care beginning, having a clinical and operational team in place to oversee each package, and by taking into account why previous placements have failed, we are able to overcome the issues which presented themselves beforehand. We will focus on ensuring the individual can take an active part in community activities, work towards their own personal goals, and has all of their clinical, social and communication needs looked after.

Our property partners will oversee the tenancy on their home, looking after any repairs or maintenance needed on the property. And we take care of all of the support the individual needs. Each person has a bespoke care plan which looks at all aspects of their life, from their daily medication to meal and activity schedules. As well as a dedicated support team and service co-ordinator, each client has an operations manager who oversees the logistical and practical elements of the package, and a nurse who takes care of all their clinical needs.

Need Our Support?

Get in touch

Whether you’re a commissioner or loved one, we’ll talk through the person’s needs.

Assessment

We’ll complete a thorough assessment to personalise their care package.

Staff training

Their care team will receive client-specific training at our nurse-led Academy.

Receive care

We’ll then place them in a suitable property and begin delivering care.